Cancellation and the refund policy

Refund Policy:

We at Multilingual Banega India are committed to providing a satisfactory learning experience to all our students. We understand that circumstances may arise where a refund is necessary. This refund policy outlines the guidelines and procedures for requesting a refund for payments made on our teaching website.

Eligibility for Refunds:

1.1 Course Enrollment: Refunds are applicable for courses that have been purchased directly through our website. Refunds for courses purchased through third-party platforms or resellers are subject to their respective refund policies.

1.2 Refund Period: You may request a refund within [X number of days] from the date of purchase. After this period, refund requests may not be considered.

Refund Process:

2.1 Refund Request: To initiate a refund, please contact our customer support team at [contact email/phone number]. Provide your purchase details, including the order number, name, and email associated with the account.

2.2 Reason for Refund: We kindly request that you provide a brief explanation for your refund request. While not mandatory, your feedback will help us improve our services.

2.3 Verification: Our team will review your refund request and verify the eligibility criteria. This process may involve confirming your purchase details and assessing the nature of the refund claim.

2.4 Refund Approval: If your refund request meets the eligibility criteria, we will approve the refund and proceed with the reimbursement process.

Refund Methods:

3.1 Original Payment Method: Refunds will generally be processed using the same payment method used for the original purchase. However, under certain circumstances, alternative refund methods may be considered.

3.2 Processing Time: Please allow up to [X number of business days] for the refund to be processed and reflect in your account. The actual time may vary depending on your financial institution.

Non-Refundable Items:

4.1 Digital Products: Once you have gained access to digital course materials, such as downloadable files or online resources, these items are generally non-refundable.

4.2 Completed Courses: Refunds will not be issued for courses that have been fully completed or where a significant portion of the course content has been accessed.

Exceptions and Disputes:

In exceptional cases or if there is a dispute regarding a refund, we encourage you to reach out to our customer support team to discuss the matter further. We will make every effort to find a fair and satisfactory resolution.

Note: This refund policy is subject to change without prior notice. Please refer to our website or contact our customer support for the most up-to-date information regarding our refund policy.

We value your trust and strive to ensure that our refund process is transparent and fair. Should you have any questions or concerns regarding our refund policy, please do not hesitate to reach out to our customer support team.